LE3.1.1.4

QUESTIONS AND ANSWERS Answers to frequently asked questions.


FPS


1. Questions concerning Regulation (EU) 2016/679


1.1. What basic requirements of Regulation (EC) 2016/679 covers FPS-BG?

Answer:
The standard versions of the Annex cover the following basic requirements set out in Regulation (EU) 2016/679:



1.2. From the point of view of Regulation (EC) 2016/679, what is FPS-BG superior to other similar data protection products?

Answer:
File Protect System is fully compliant with the requirements of the international standards defining the parameters of the development of technical solutions to ensure information security, ISO 10116, ISO 9797, ISO 9798-2, ISO 10118-2, ISO 11770-2, etc..


2. Questions about how to use the application


2.1. On which computer can I install the application?

Answer:
The requirements for the used computer equipment are as follows:

Note: Internet connectivity is only needed if automatic activation of the product is required.


2.2. What operating system does FPS require?

Answer:
File Protect System is a professional digital encryption product and, as such, has specific operating system requirements.
In practice, the app can work with all versions of Windows OS, but for corporate purposes it is recommended to use Windows 10.
It is important to know that FPS meets all the requirements of NIST SP 800-53 SI-7. The SI-7 (System Information and Integrity), which regulates issues related to technical control over the integrity of the software, the used part and the information.
These claims have a binding rather than a recommending character. This is the main reason to recommend using Windows 10.


2.3. Can I use FPS if my computer has a Linux operating system?

Answer:
If you use the LE version of FPS this is impossible.
The reason for this is that with OS Linux, time is measured in seconds, which prevents real-time control of processes. In FPS, standard time interval measurements are performed to milliseconds (one thousandth of a second).
Another reason is that with FPS, the control over file changes does not require an audit of the operating system used.


2.4. What if I encrypt a file without entering a password?

Answer:
If, despite the warnings that the system displays, you have decided to encrypt a file, it will be encrypted, but a password will be generated automatically.
If you want to decipher a similar file, you should not attempt to enter a password, but leave the system itself to generate a password.
The service password is not visualized. It remains hidden to the user, as required by internal security protocols.



2.5. I can not unzip an encrypted package. Why is this happening?

Answer:
After you encrypt a packet, the encrypted files are written to the Encrypted Files directory listed in the system settings box.
Once the process has finished, the list of files that form the package is not deleted, unless explicitly stated.
To decipher a file packet, you need to form a Decription Packet (DP) that combines all files and folders encrypted with a single password.
Once you have done this, you decrypt the password that was encrypted.



2.6. Can I delete files so that I can restore them afterwards?

Answer:
To be able.
Select the file or folder you would like to delete, click on the right mouse button and select "Delete" from the menu.
In this case, the file will not be deleted, but will be moved to Recycle Bin.


2.7. I have registered e-mail at abv.bg. I want to use it to exchange encrypted messages. I have an application LE license version. What should I do?

Answer:
LE version is tied to Microsoft Outlook, but it does not mean that it can not work with other web-based emails such as abv.com, mail.bg, gmail, and so on.
To use your mail at abv.bg to exchange secure messages via BeMail, you need to send a request via the contact form of the application.
At that e-mail address you will receive a comprehensive instruction on what you need to do.
Because abv.bg and other web-based e-mails are not in our partner network, you will have to pay a monthly user fee of 14.50 BGL.
For versions higher than SPE, this problem does not exist because you can freely change the mail server settings there.
Do not forget, however, that the SPE price is $ 879.99.



3. Questions about purchasing and updating the application


3.1. Is there a free version of the app?

Answer:
Yes. The application also has a free version (FE version).
It can be downloaded from Microsoft Store, Softpedia, MajorGeeks or another information portal.
Free applications have limited functionality.
They allow encryption of files and folders but can not be used to exchange messages, and do not have documentation and control systems and emergency recovery services.


3.2. When I activate my application, do I have to specify where it was purchased from?

Answer:
Yes. This is a mandatory requirement.
If you do not specify where you legally purchased the application, you will not receive an activation key.
We can not allow the app to be used for unlawful purposes.
Compliance with legal and regulatory acts is our priority.


3.3. Can I pay the virtual currency license?

Answer:
Yes. There is no problem paying with the virtual currency, but we only accept WebMoney.
FPS has offices on five continents and this requires operating in different currencies.
When making payments using WebMoney Transfer, you need to consider the following exchange rates:


Note: In this case, you do not have the equivalent of BGL, GBP and other currency types, but in certain cases you can use a credit line to purchase PE and EE products.


3.4. Where is the best way to buy a license?

Answer:
It is best to buy a license from one of our regional representatives.
This way of purchasing provides a number of benefits that are unavailable when purchasing online.


4. Questions about our affiliate program


4.1. How can I get involved in my affiliate program?

Answer:
Anyone who wants can become our partner.
To be our Distributor, you need to send a letter of intent to: office@g-92.com.
Once approved, you will receive an official letter of instructions and an individual identification number.

For the first three months in which you distribute our products, your commission will be 60% of the price of each license you sell, without being linked to the quantity of sales.

If you manage to sell 10 licenses in the first three months, you will keep that percentage for the next three months.

If you retain the sales level within one quarter, you are also eligible to sell SE and SPE versions.
If you sell ten licenses from one of these versions, you are also eligible to sell PE and EE versions.

Prices for individual versions of FPS are as follows:


The monthly subscriptions for BeMail are as follows:


Note: Subscription includes two mailboxes and specialized software for use. Commissions are paid on the basis of the paid monthly fee, which ensures a constant monthly income for distributors.


4.2. Can I get exclusive distribution rights for a particular region?

Answer:
If you want to be a regional product re-seller or get exclusive distribution rights for a region, you need to contact us.
Once approved, you are eligible to represent the Gate-92 DG (G-92 Developers Group) for the region.


  Contents